A consultant meets with the company's executives to establish the
program's goals and to develop a process that will result in a customized
360 evaluation. The company needs to decide who will be evaluated and
who is qualified to rate them. It is important for raters to have personal
knowledge of the current work performance of the people being evaluated.
To achieve objectivity and confidentiality, at least three raters from peers
and at least three raters from direct reports should be chosen.
Your consultant will assist with other important decisions that can customize
your 360 survey to reliably meet your specific needs. Once those decisions
have been made, the process and ground rules are communicated to all
It is important to plan the feedback and coaching process for participants
in advance. This feedback provides an opportunity to motivate participants
to enhance skills to accomplish personal career objectives, as well as to
achieve company goals.
For more information on utilizing a superior 360 process, contact PSP Metrics
directly at 412-261-1333 or email